Veins and Wellness Medical Group (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through www.veinsandwellness.com, how we use it, and the choices you have.
Information we collect
Information you give us
When you submit a consultation request, contact form, call, text, or booking request, we may collect your name, phone number, email address, preferred language, the treatment you’re interested in, and any details you choose to share. Providing this information is voluntary, but it is needed to respond to your request.
Information collected automatically
Like most websites, we automatically collect limited technical data such as your IP address (anonymized), browser type, device, pages viewed, and how you reached our site. We use Google Analytics for this. This data is aggregated and is not used to personally identify you.
How we use your information
- To respond to your consultation, booking, or contact requests
- To schedule and coordinate your care
- To send appointment reminders and information you have asked for
- To improve our website and understand how visitors use it
- To meet our legal, regulatory, and professional obligations
Text messages and marketing
If you opt in to receive text messages, message and data rates may apply and message frequency varies. Consent to marketing texts is not a condition of any purchase or of receiving care. You can opt out at any time by replying STOP, or reply HELP for help.
How your information is shared
We do not sell your personal information. We may share information with trusted service providers who help us operate — for example, our scheduling platform (Tebra), our patient communication and forms platform (GoHighLevel), and financing partners you choose to apply with (Cherry, PatientFi). These providers are bound to protect your information and use it only to provide their services to us. We may also disclose information when required by law.
Protected health information (HIPAA)
Any protected health information (PHI) you share with us as a patient is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and our Notice of Privacy Practices. Please do not include sensitive medical details in website forms or text messages; we will gather what we need securely during your care.
Cookies and analytics
Our site uses cookies and similar technologies for basic functionality and analytics. You can control cookies through your browser settings. Google Analytics data is collected with IP anonymization enabled.
Your choices
- You may request access to, correction of, or deletion of the personal information you’ve submitted through the site.
- You may opt out of marketing texts (reply STOP) or emails (use the unsubscribe link).
- You may contact us with any privacy question using the details below.
Children’s privacy
Our website is not directed to children under 13, and we do not knowingly collect their information through the site.
Changes to this policy
We may update this policy from time to time. Changes will be posted on this page with an updated date.
Contact us
Veins and Wellness Medical Group
8905 W Post Rd, Suite 110, Las Vegas, NV 89148
Phone: (702) 859-3702
Email: contact@veinsandwellness.com